How I became a victim of the Tesla system

  • Publisert 8. jan.. 2019
  • Update on my missing Tesla model X. Just when I thought it couldn’t get any worse. It does. Also special guest appearance by Momma Rebuild
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Kommentarer • 9 062

  • Duke4455
    Duke4455 19 timer siden

    your mom is awsome man lol

  • Ahmed Mansour
    Ahmed Mansour 22 timer siden +1

    Bro your mom 😂😂 “he’s taking people to space but can’t put you in your car”

  • Justin Taylor
    Justin Taylor Dag siden

    Man... I'm going to look for a Tesla any time soon.

  • Tad P
    Tad P Dag siden

    Hahah... oh man I'm getting a kick out of this video. This is what happens when a bunch of computer nerds decide that they want to "destroy the car industry as we know it" thinking that the combined centuries of automaker experience was "stupid". Your story isn't exactly an isolated incident as you know. Just for perspective, I bought a Hummer H1 in Hawaii, had it shipped to Southern California, repainted, totally redone interior, brushguard, roofrack, LEDs, new wheels tires, and mechanical overhaul - then shipped to Maine in the span of 4 months. This is for a 20 year old truck where some of the parts aren't even *made* anymore. I always love it when the computer nerds (which, I am one fwiw) think that they can apply their narrow experiences in the technology world to any problem and expect that their "genius" will make everything work better than before.

  • Robert Gallegos
    Robert Gallegos Dag siden

    I can't believe you didn't cancel your order.

  • Andrew Townsend
    Andrew Townsend Dag siden

    "what kind of business man is he?" ... Well he's not, he's an engineer lmfao

  • Burning2nd
    Burning2nd Dag siden

    spaceX not electric cars (rocketships.. yes.. cars.. Not so much)

  • Thanh Le
    Thanh Le Dag siden

    Sooner or later. Elon Musk would be exposed to be the snake oil seller that he is

  • Pete King
    Pete King Dag siden

    your mom is great.

  • N H
    N H Dag siden

    So you've made youtube cannel that is based on complaining about your used/totaled/wrecked Tesla's issues ... it's like your trying to have a bad experience for those delicious clicks.

  • LancynicalYT
    LancynicalYT Dag siden

    Just get a Kia man.

  • Luc Longly
    Luc Longly Dag siden +4

    Who buys a car unseen!?🤔🤷‍♂️

    • contytub
      contytub 23 timer siden

      new definetly .. sh .. not really

  • Metazone 101
    Metazone 101 2 dager siden

    Love your mother!

  • fred flintstone
    fred flintstone 2 dager siden

    Caveat emptor

  • jose cuevas
    jose cuevas 2 dager siden

    “He’s trying to send people into space but he can’t put you in a car. What kinda businessman is he.”

  • Randy Butternubs
    Randy Butternubs 2 dager siden

    Elon Musk fanboys are crying

    XVII VII 2 dager siden

    Tesla is a total POS. People complain about Apple control of their products, bing a close environment etc. Tesla is 1000 X worst. You own nothing, when you buy Tesla, they control every aspect of your vehicle, they can remotely disable it at any moment. You can't sell it on open market to anyone, etc. So why are you paying over $100K for it?
    Furthermore, look at the quality control of the vehicles delivered. For over $100K they can't even align door panels. You want to save the planet, by Honda hydrogen vehicle.

  • daniel
    daniel 2 dager siden

    OK how is buying a Tesla a privilege.. please explain ... I been looking for bhaffar comment but I can’t find it..

  • david murphy
    david murphy 2 dager siden

    I don't trust the Tesla company at all

  • Mykel Hardin
    Mykel Hardin 2 dager siden

    Why are you buying a tesla retail? You rebuild them. What is the point of this.

  • Brian Albanese
    Brian Albanese 2 dager siden

    Buy from a dealer, Tesla is a joke. Wait till the car breaks down good luck with repairs. Ford tried the direct sales method back in the day and failed miserably. Buy from your local dealer, at least there not going anywhere and when something goes wrong you at least have a place to go.

  • Loojis Htc
    Loojis Htc 2 dager siden

    Thanks for posting this. I was about to "sign the cheque" on the same model.
    Not a chance. Went with BMW. Tesla, you lost an €80,000 deal because of this video.

  • Joshua Duncan
    Joshua Duncan 2 dager siden

    I'll give you a subscribe for your troubles lol

  • Kyle B
    Kyle B 2 dager siden

    You have a really nice mom

  • Mark Laver
    Mark Laver 2 dager siden

    Your mom is awesome.

  • Ben Adams
    Ben Adams 2 dager siden

    He can’t send people into space, but he should be able to get a car he’s been producing.

  • Youuu Boiii
    Youuu Boiii 2 dager siden

    Dam B! Im debating whether to get A Model3 fully loaded or a BMW M2 Competition. I think I'm going with the BM!

  • Sahil Kumar
    Sahil Kumar 3 dager siden +1

    I’m sorry to hear this, we never had any problems when it came to our Tesla model s

  • Keegan Nitsch
    Keegan Nitsch 3 dager siden

    ofc Tesla is a clusterfuck they are a new company and they are booming. They dont have the systems to deal with the influx of people lol. Rip tho

    ACE WHIM 3 dager siden

    These whole situation is bad, don’t get me wrong, but it’s definitely not a full representation of Tesla as a whole company. Usually they’re on top of things, thus making this one of the rarities (I say one because it has had issues before). I mean, it’s possible that they scammed you, but if that’s true then I doubt it’s Tesla who sold you the car. Kinda the “tech support” assholes, know what I mean? Anyway, best of luck you m8.

  • Mathieu Morin
    Mathieu Morin 3 dager siden

    I wouldn't have walked out this dealership without a car and if I paid 118k for a car that I couldn't have the title after a month I would have had it refund. Hell even for the used car, I would have had my refund.

  • Muhammad Saad Hussain
    Muhammad Saad Hussain 3 dager siden

    Tesla make in my opinion the best cars worth their price especially the model 3 but they have to fix customer service and convenience but I do thinks as the company grows and EVs become more common it should be fixed

  • Rundelhous Code
    Rundelhous Code 3 dager siden

    Shoulda just tweeted Elon Musk if you wanted a fast reply.

  • jhfjhfkf
    jhfjhfkf 3 dager siden

    anyone that says give Tesla a break is probably rich or they dont know how to get their moneys worth

  • Jatin
    Jatin 3 dager siden

    wow man that sucks. -10 points to tesla

  • Jacob Shank
    Jacob Shank 3 dager siden

    If this has happened to many people, is happening, then why doesn't someone start up a class-action lawsuit against Tesla?

  • nunya bidness
    nunya bidness 3 dager siden

    So unless you have a yt channel with 400k subs...dont buy a tesla

  • Kris lol
    Kris lol 3 dager siden

    0:33 you bought the car without seeing the photos??? why??

  • Mark Z U C C
    Mark Z U C C 3 dager siden +1


  • Max Beamer
    Max Beamer 3 dager siden

    Holy shit u don’t call a dealership before u travel that far and get your mom involved to make sure your car is actually ready? Your not picking up a pizza dude lol that’s Some new age bullshit right there lol the story is horrible and Tesla fucked up royally but you are a dumdum for that one sir haha

    • Max Beamer
      Max Beamer Dag siden

      Soyoko U. Personally you would give them a call. That’s it. Now u don’t have to go through the pain of traveling hours for no reason with your mom as an adult man.. Things we were taught as children so easy and so simple are being erased bc of our expectations from these literal non human companies. I used to think it was funny but its not really anymore when you see thousands of these crybaby videos about how people’s experiences with companies in the real world didn’t match the expectation they had In their mind. but still, they end up buying the products whatever they may be 99% of the time. It’s a deluded way of living and the videos they post are somehow a justification, “to warn others” , that somehow this justifies him now advertising his Tesla every day on the street to thousands of people.. a bit contrarian to say the least.

    • Soyoko U.
      Soyoko U. Dag siden

      ​+Max Beamer Personally, I would give them a call, but that shouldn't be necessary in the first place if the system worked as it should. Obviously, it doesn't, which is why he made his next video about that.
      When did I say I put my faith in the system? Faith shouldn't be necessary in a company with efficient and effective practices. Obviously, Tesla isn't one of those companies.

    • Max Beamer
      Max Beamer 3 dager siden

      Soyoko U. Maybe you don’t understand that the dealership didn’t call him rather he received an email days in advance that his car would be ready for pickup on a certain date at a certain address 5 hours away.. you’re saying that you wouldn’t call the actual people with your car and just follow directions you received in an email from somebody at corporate that hasn’t even seen your vehicle? Your saying you wouldn’t call them the day of to double check everything is ready before you travel for hours by train?? If the answer is yes you are just as bad lol I feel like a genius sometimes In comparison to these never-wrong, know it all but have zero common sense type characters! I mean things are already going wrong left and right and super sketchy and u seriously don’t make that phone call??? 😂😂

    • Max Beamer
      Max Beamer 3 dager siden

      Soyoko U. Lol yeh put all your faith in a “system” generated by a corporation 😂 what is with people these days

    • Soyoko U.
      Soyoko U. 3 dager siden

      They said it was ready. No further confirmation should be necessary from anybody. If the system worked as it should, this situation shouldn't even be.

  • arya mon
    arya mon 3 dager siden

    I am guessing Tesla is F$#@ing with you!

  • JordanScottMills
    JordanScottMills 3 dager siden

    Lol your mom's a fuckin G she's about to call up Elon musk all "hello Mr musk I understand there's a problem with Timmy's little model V car he's always talking about so I just wanted to get that sorted out"

  • crazeguy26
    crazeguy26 3 dager siden

    wow by time heard back about them not having the title. I want my money back please.

  • MrSoulstealer1
    MrSoulstealer1 3 dager siden

    Nah thats BS, i dont care that they are a new company. Here’s my take. You wanna be a big company but you cant even sell your merchandise properly. Thats like wanting to drive your car with no arent gunna get very far. (unless you have a tesla) ohh wait..hmm LOL.

  • Dan R
    Dan R 3 dager siden

    Before finding your channel i assumed tesla was the best at everything they do after watching this i dont even want one anymore

  • volpe
    volpe 3 dager siden

    Tesla is like Apple, the brand name was made so strong by sucker hipster fanboys, they think they can get away with anything. I'm not talking about the quality of the product itself, but it's pretty insane a company can get away with this level of slopiness.

  • TheNorth Serb
    TheNorth Serb 3 dager siden

    that is crazy bro

  • Greg Espinoza
    Greg Espinoza 3 dager siden

    I gave up on Elon when it became obvious that - his business doesn't create jobs, has a sell and forget support system, his cars will be undrivable in just 10 years or less.

  • willem baartman
    willem baartman 3 dager siden +1

    That's the problem with the system, lack of problem ownership. If they keep the system then a ticket system is the only measurable. Keep us posted on your journey.

  • PuzzlePlayer
    PuzzlePlayer 3 dager siden +2

    who the feck buys a used car without checking 1) it actually exists in "real" space-time, by 2) going to view the vehicle and looking it over for any and all damage?!?
    Here mate, do you wanna buy a chocolate teapot?

    • ACE WHIM
      ACE WHIM 3 dager siden

      PuzzlePlayer right?

  • Human34
    Human34 3 dager siden

    Dude, your mom is awesome. Lol

  • JNP Video
    JNP Video 3 dager siden +2

    buying a car without seeing it and the title before purchase, bad decission mate

    • ACE WHIM
      ACE WHIM 3 dager siden

      JNP Video right? Bad from the start.

  • Kamen Kunchev
    Kamen Kunchev 4 dager siden +3

    You seriously have too much time on your hands. Maybe read a book? Travel?

  • Christopher Halley
    Christopher Halley 4 dager siden

    Should i stay out of tesla stock because they cant deliver used cars efficiently, gbtm on that higher ups?

  • Haider Ali
    Haider Ali 4 dager siden

    Haha, your mama said it best! Hes trying to send people into space, but he can't get you in a car.

  • Samy Nashabe
    Samy Nashabe 4 dager siden

    Hi Rich, this is Samy from Tesla in Lebanon. I just wanted to let you know that your Tesla is ready for pickup in Beirut. Please send us an email about 30 minutes before you arrive.

  • K H
    K H 4 dager siden

    8:40 massive respect, earned a sub

  • Shamic Entertainment
    Shamic Entertainment 4 dager siden

    Wow. I mean I love tesla, but that's crazy. I'd be so angry in your situation. You handled it really well.

  • André-John Mas
    André-John Mas 4 dager siden

    Maybe you should try twitter or connect with some high visibility news outlet?
    As much as I love Tesla, they shouldn’t be immune from getting their attitude fixed. In fact if you care about Tesla, then you should want them to improve whether it is by choice or outside influence.

  • TheMemeReviewer47
    TheMemeReviewer47 4 dager siden

    As much respect as I have for Tesla, their second-hand buying experience is evidently unacceptable. The manager you spoke with does not deserve the honor of working at Tesla. Elon should see this video.

  • Wayne Abraham
    Wayne Abraham 4 dager siden +2

    Your Mom speaks with a Caribbean accent: Trinidad specifically. I am looking at this video in Trinidad.

  • cross65
    cross65 4 dager siden +1

    Elon get on this, making your company look really bad.!

  • immikeurnot
    immikeurnot 4 dager siden

    All this shit should take almost no time. Assuming they fix the wheels instead of just throwing new or refinished ones on, a week or less for that. Tires and alignment, two hours. PDR, probably half a day. Some of this stuff can overlap, like PDR can be done while the wheels are out getting fixed, tires can be put on the wheels after they get refinished.

  • Captain Smirk
    Captain Smirk 4 dager siden

    Thank you for helping me to decide never to buy a Tesla. A new A7 it is!

  • Michael Benson
    Michael Benson 4 dager siden

    This is so disappointing! I've been interested in a Tesla, but I'm going to wait. I'm not supporting a company with such terrible customer service practices.

  • NiggaTron
    NiggaTron 4 dager siden +1

    No, you aren't a victim. You made a choice to buy a shitty car.

    • Shamic Entertainment
      Shamic Entertainment 4 dager siden

      How did he know it would have all these problems?? That's the fault of the company, not this guy.

  • Ken Papp
    Ken Papp 4 dager siden

    Dear goodness, I love your momma, She is so awesome!!!

  • bill durning
    bill durning 4 dager siden

    after the first 3 run arounds--id a said fuck this

  • Eliezer Bautista
    Eliezer Bautista 4 dager siden

    You're mom would have a great career in Stand Up hahahaha she's funny

  • Q. Cox
    Q. Cox 4 dager siden

    Where is you and you mother from? Guyana?

  • Elis
    Elis 4 dager siden

    its a joke that you have to request photos. sounds like theyre advertising cars that they dont have yet or dont have ready for sale.

  • Brandon Saremi
    Brandon Saremi 4 dager siden +1

    The video title should be “when tech companies attempt to build cars, sell cars and control used car sales”.

    • ACE WHIM
      ACE WHIM 3 dager siden

      Brandon Saremi this is a pretty rare case but ok 👍

  • Ethan Sommer
    Ethan Sommer 4 dager siden

    Dude. When I got my used car, it was also a long, bad experience, but your experience is kafka-esque. It makes me sad to hear this story. Tesla needs to get this right if they are going to be in the dealership business. Also, love your mom; her insights are right on the money.

    GOONH 4 dager siden

    Im sorry misses mom. But our lord and savior Elon has nothing to do with this. If you don’t want to deal with all this crap. Just buy a new Tesla... or do your research before hand. You could’ve known that the 2nd hand stuff isn’t good atm

  • James Lefkowitz
    James Lefkowitz 4 dager siden

    Rich i watch all your videos requiring to tesla ... they suck

  • Teos Triple OG
    Teos Triple OG 5 dager siden

    By any chance the 2500 that they request is that part of the down payment?

  • sav3dbygrac3
    sav3dbygrac3 5 dager siden

    Why in the world do you people deal with this?

  • Girth Brooks
    Girth Brooks 5 dager siden +1

    Those rims indicate previous female ownership don't buy

  • Jake Koontz
    Jake Koontz 5 dager siden

    I fix rims for Carvanna we could all the repairs in 45 minutes. Telsa is so incompetent for thinking that they can do all this shit themselves for cheaper they cannot unless they hire a shitload more people which they don't think they have to do because they are in over heads. Look at a Telsa teardown they're welded together by robots (I think they stopped using robotsd for this). The tech is amazing but the mechanical handywork is shit I would not buy one which is a shame because I used to dream of owning one but knowing what I know now it's just not a responsible fincial descion to buy a Telsa.

  • sr st
    sr st 5 dager siden

    Lol they blame Elon musk like his the one directly the one that is going to give the car lol you can't blame him theres other people such as managers etc he is busy doing other stuff

  • politcally correct
    politcally correct 5 dager siden

    Is your mom Trini/ Caribbean? lmao

  • Yousef Al-A'ssaf يوسف العسّاف

    This is the car company that wants to go head to head with Mercedes-Benz!!
    Ha... haha... hahahahaha

  • warrior_ Mtl
    warrior_ Mtl 5 dager siden

    hahahhahahaha your mom is the best!

  • chowner
    chowner 5 dager siden

    FFS don't call a model x a truck

  • whiteliketar
    whiteliketar 5 dager siden

    I blame this all on drugs - there's probably a ton of millennials high on cannabis attempting to give service from this company. hell, Elon was smoking dope on a talk show. they better pull their pants up.

  • J
    J 5 dager siden

    How long has this company been in business compared to the ones you are comparing it to?

  • smirkingdevil
    smirkingdevil 5 dager siden

    Your mother is priceless with that Musk comment about trying to put people in space but not put you in a car. Nice informative video.

  • Christian Grey
    Christian Grey 5 dager siden

    Maybe get a real car. Vroooom

  • Christian Crosss
    Christian Crosss 5 dager siden +1

    make your mom call him - it will be fixed in a day:) cheers to both of you! have a great day!

  • Chris Raymond
    Chris Raymond 5 dager siden


  • derp derp
    derp derp 6 dager siden +6

    Well there goes my interest in getting a used tesla.

  • au jack
    au jack 6 dager siden

    Typical management bungle cause head is not talking to hand and hand not talking to feet... I been in large companies, I know how bad it can become..

  • Thaddeus Lehman
    Thaddeus Lehman 6 dager siden

    Jesus Tesla is pathetic. Nice cars but wtf????

  • 100 Mafia Maro
    100 Mafia Maro 6 dager siden

    Is your mom from the Bahamas?

  • Jason Rasmussen
    Jason Rasmussen 6 dager siden

    When Chevy, Ford, Honda, and other car companies reverse engineer this stuff and change enough stuff that copyright won't be applicable Tesla as a company is probably going to go under and die.
    Sounds like Tesla is run by and conartist thieving scammers.
    It's unfortunate because it would be great if lots of these were put on the road so that I might be able to get a used one cheap in ten years or so. (Cars depreciate in value dramatically)
    Oh well.

    • Jason Rasmussen
      Jason Rasmussen 4 dager siden

      I looked it up. I guess Chevy already makes one called the bolt. Not sure why people are dealing with Tesla's bs unless maybe they don't know about it.
      Maybe they want to be able to use those Supercharging Stations.

    • GildedBear
      GildedBear 6 dager siden

      Copyright doesn't really apply (though I suppose it would for the software stuff.) patents do. However, in 2014 Tesla, through Musk, stated that "Tesla will not initiate patent lawsuits against anyone who, in good faith, wants to use our technology." So, in theory, the other car companies don't even need to reverse engineer or change anything, they just need to build cars using the same tech but with their own trademarked/copyrighted design and bodywork. Thankfully they seem to be moving in that direction, if all of the ads I've seen for other car companies putting autopilots into their cars is any indication. While Tesla is a car company and, one would assume, they want to be a profitable one but even if they ultimately fail as a car company they will have succeeded in bringing electric cars into the mainstream if all of the other car companies are making ones and advancing the technology.

  • Dan M
    Dan M 6 dager siden +1

    Imagine he wasn't a youtuber? He'd be completely fucked left and right.

  • Crudulous
    Crudulous 6 dager siden

    It takes management intervention to get ordinary service? Woe.

  • JD M
    JD M 6 dager siden

    dawg they just played you cause yer black

  • Hex Flareheart
    Hex Flareheart 6 dager siden

    This kind of thing is unfortunately why I've long since decided that, as cool as a Tesla would be, I'm probably never going to get one unless they seriously shape up.
    One could argue that this is just new company issues, but that'd honestly been disingenuous at this point. Tesla has existed as a car manufacturer for at this point more than a decade (yes, seriously, the first Tesla Roadster was a 2008 model); this level of incompetence is completely unacceptable. If this was year 2 or 3 of Tesla's time of actually selling cars it'd be one thing, but that time has long since passed. And this is just the issues on the customer service side; there've been known quality control issues at Tesla for a LONG time. They've been fairly minor ones (stuff like frequently misaligned panels and whatnot), but pretty much no manufacturer short of modern-day Mitsubishi would be caught dead with some of them. (Unless they're owned by Chrysler.)
    Tesla has cool cars, but they as a company are a complete mess, and I personally refuse to support them for that reason. I'd much rather get an e-tron or even just a fuckin' Bolt.

  • Steve Polverini
    Steve Polverini 6 dager siden

    Wow! I bet many businesses wish they had customers like you they could just swoosh away like they are doing. The problem is the email contact will never have to face you in person and as far as you know, may not even be a person or the ssme person, at all! It's a "string-a-long" business model. I can see it behind the scenes.